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4820 Industrial Pkwy
Austin, TX 78744
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Novex Tools Distribution HQ
4820 Industrial Pkwy, Austin, TX 78744
Mon – Fri8:00 AM – 6:00 PM
Saturday9:00 AM – 3:00 PM
SundayClosed
Common questions
Frequently Asked Questions
How fast do Novex Tools ship?
In-stock orders placed before 2pm CST ship the same business day. Most orders arrive within 2–5 business days depending on location.
What does the 2-year warranty cover?
Novex Tools power tools are covered against manufacturing defects for 2 years from purchase, including repair or replacement.
Do you offer trade or bulk pricing?
Yes — contractors and businesses can apply for a trade account with volume discounts. Select "Trade / Bulk Account" in the form above.
What is your return policy?
Unused tools in original packaging can be returned within 30 days for a full refund, subject to the return terms.